frontrow
terms of service

FrontRow Terms of Service

Effective date: June 14, 2026

Version 2026-06-14

Last updated: June 14, 2026

These Terms of Service (the “Terms”) form a legally binding agreement between you and Northslate LLC, a Utah limited liability company (“Northslate,” “we,” “us,” or “our”), governing your access to and use of the FrontRow application, website, APIs, and related services (collectively, the “Service”). FrontRow is an invite-only, anti-AI “verified-real video” social network.

PLEASE READ THESE TERMS CAREFULLY. They include important provisions that affect your legal rights, including a BINDING INDIVIDUAL ARBITRATION agreement, a CLASS-ACTION AND JURY-TRIAL WAIVER (Section 23), a DISCLAIMER OF ALL WARRANTIES (Section 20), a LIMITATION OF LIABILITY (Section 21), and an INDEMNIFICATION obligation (Section 22). You have a 30-day right to opt out of arbitration, as described in Section 23.10. This agreement also incorporates our Privacy Policy.

1. Acceptance of These Terms

1.1 By creating an account, accessing, or using the Service in any way, or by clicking “I agree” (or a similar control), you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not access or use the Service.

1.2 If you accept these Terms on behalf of another person (such as a minor for whom you are a parent or legal guardian) or on behalf of an entity, you represent that you have the authority to bind that person or entity, and “you” refers to that person or entity as well as to you individually.

1.3 These Terms constitute the entire and exclusive agreement between you and us regarding the Service and supersede any prior agreements on that subject.

2. Eligibility, Age Requirements, and Parental Consent

2.1 Minimum age. The Service is intended only for individuals who are at least 13 years of age. By using the Service, you represent and warrant that you are at least 13 years old.

2.2 Children under 13 are strictly prohibited. Consistent with the U.S. Children’s Online Privacy Protection Act (“COPPA”), the Service is not directed to and may not be used by anyone under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it and terminate the associated account, and we will honor a parent’s or guardian’s right to review such information, refuse its further collection or use, and direct its deletion. If you believe a child under 13 has provided us personal information, contact us at [email protected].

2.3 Users aged 13–17 (minors). If you are between 13 and 17 years old (a “minor”), you may use the Service only with the verifiable consent of a parent or legal guardian (“Guardian”) who has reviewed and agreed to these Terms. By registering or using the Service, a minor represents and warrants that such Guardian consent has been obtained and that the Guardian has reviewed and agreed to these Terms on the minor’s behalf. We may require verification of that consent at any time, and may suspend or terminate any account for which it has not been or cannot be obtained. The under-13 bar is the line drawn by COPPA; the 13–17 Guardian-consent requirement is FrontRow’s own policy.

2.4 Guardian responsibility. A Guardian who consents to a minor’s use of the Service: (a) agrees to be bound by these Terms on the minor’s behalf and in the Guardian’s own capacity; (b) is responsible for the minor’s use of and conduct on the Service, including all content the minor captures, uploads, or shares; (c) is responsible for supervising the minor’s use; and (d) assumes all liability arising from the minor’s use to the maximum extent permitted by law. The Guardian agrees to be jointly and severally liable with the minor for all of the minor’s obligations under these Terms, including the indemnification obligations in Section 22 and any liability arising from the minor’s User Content or conduct, and the Guardian guarantees the minor’s performance. The Guardian acknowledges that the minor’s access to the Service is valuable consideration to the Guardian. The Guardian’s indemnity is tied to the minor’s breaches, acts, and omissions and is subject to the exclusion in Section 22.3.

2.5 Capacity and compliance. You represent that you are not barred from using the Service under the laws of the United States, the State of Utah, or your jurisdiction of residence, and that your use complies with all applicable laws and regulations.

3. The Service; Beta Status; Changes and Discontinuation

3.1 Closed beta. The Service is currently offered as a closed, invite-only beta. Access is limited, features may be incomplete, experimental, or unstable, and the Service may contain errors, defects, or interruptions.

3.2 Provided “as is.” The Service is provided strictly on an “AS IS” and “AS AVAILABLE” basis (see Section 20). We make no commitment that the Service, or any feature, will be available, supported, or maintained.

3.3 Changes and discontinuation. We may, at any time and in our sole discretion, modify, suspend, limit, or discontinue all or any part of the Service, including any feature, content type, storage tier, or invitation program, with or without notice and without liability to you. We may impose limits on certain features or restrict access to parts of the Service.

4. Accounts, Registration, and Security

4.1 Registration. To use most features, you must register an account using a valid email address and password, or by signing in with Google. You agree to provide accurate, current, and complete information and to keep it updated.

4.2 One identity; accurate handle. You must choose a unique handle and display name. You may not impersonate any person or entity or misrepresent your affiliation with any person or entity.

4.3 Account security. You are responsible for safeguarding your credentials and for all activity that occurs under your account. You must notify us immediately at [email protected] of any unauthorized use or suspected breach. We are not liable for any loss arising from unauthorized use of your account.

4.4 No transfer. Accounts are personal to you and may not be sold, transferred, or assigned without our prior written consent.

5. Invite, Allowlist, and Waitlist

5.1 Access to the beta may be gated by invitation, an allowlist, or a waitlist. We may grant, deny, revoke, or revise access eligibility at our sole discretion. Inclusion on a waitlist or allowlist does not guarantee access. Invitation codes and access rights are non-transferable unless we expressly permit transfer.

6. License to Your Content

6.1 Your ownership. As between you and us, you retain all ownership rights you hold in the videos, audio, captions, comments, thumbnails, and other materials you create, capture, or submit through the Service (“User Content”).

6.2 License grant. You grant Northslate a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, and sublicensable license to host, store, cache, reproduce, transcode, re-encode, adapt (for technical purposes such as formatting and resizing), publish, publicly display, publicly perform, distribute, stream, and otherwise use and make available your User Content, in any media now known or later developed, including for the purposes of operating, providing, securing, improving, promoting, and moderating the Service, and as otherwise described in these Terms or the Privacy Policy. This license includes the right to associate your User Content with your account and to retain backup and archival copies as described in the Privacy Policy.

6.2(a) Internal model and integrity license. You also grant us the right to use, reproduce, and create derived data, hashes, embeddings, and aggregated or de-identified datasets from your User Content and associated sensor, manifest, and metadata to develop, train, test, tune, and improve our own internal models, classifiers, integrity/anti-spoofing systems, and the provenance-verification engine. We will not license your raw User Content to third parties to train their generative-AI models, and nothing in this Section authorizes generative re-synthesis of your likeness.

6.2(b) Moral rights and publicity. To the maximum extent permitted by law, you waive, and agree not to assert against us or our sublicensees, any moral rights, rights of attribution or integrity, or similar rights in your User Content. You also grant us a royalty-free, worldwide license to use your handle, display name, profile image, and clips from your published User Content to promote, market, and demonstrate the Service. Where such waiver or license cannot be granted by law, you agree not to assert such rights against us in a manner that interferes with the exercise of the license in this Section.

6.3 Moderation and safety license. You further authorize us to access, scan, analyze, hash, copy, modify, label, restrict, and remove your User Content and associated provenance, sensor, and metadata as reasonably necessary to operate the Service, enforce these Terms, comply with law, respond to legal process, and protect users and the public, including for content moderation and for child-safety scanning and reporting.

6.4 Duration; residual copies. The license in this Section survives termination of your account to the extent and for the period that residual or backup copies persist (see the Privacy Policy retention section) and to the extent necessary for us to comply with legal obligations, resolve disputes, and enforce our agreements.

6.5 Feedback. If you provide suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation to you.

7. Your Representations and Warranties Regarding Content

7.1 You represent and warrant that, for all User Content you submit: (a) you own it or have obtained all rights, licenses, consents, and permissions necessary to grant the licenses in Section 6; (b) your User Content and our use of it as permitted here do not and will not infringe, misappropriate, or violate any third party’s intellectual property, privacy, publicity, or other rights, or any law; (c) you have obtained any required consent from every identifiable person depicted or recorded; (d) your User Content complies with these Terms, including Sections 8 and 9; and (e) any User Content you submit with any verification or provenance signal is a genuine, contemporaneous capture made on the registered device, and you have not manipulated, re-recorded, synthesized, or spoofed it or its sensor/manifest data.

7.2 You are solely responsible for your User Content and for the consequences of submitting it.

8. Acceptable Use and Prohibited Conduct

8.1 You agree not to, and not to attempt to, do any of the following:

8.2 We may investigate and take action against suspected violations, including removal of content, suspension or termination of accounts, and referral to law enforcement, in our sole discretion.

9. Prohibited Content; CSAM Zero-Tolerance

9.1 Zero tolerance for child sexual abuse material. You may not upload, store, share, request, or solicit any child sexual abuse material (“CSAM”) or any content that sexually exploits or endangers a minor. This is an absolute, zero-tolerance prohibition.

9.2 Detection and reporting. We use, and are continuing to build, automated and manual measures to detect such content. We currently plan to add server-side hash-matching scanning through a third-party provider. Where we identify apparent CSAM or related violations, we will report it to the National Center for Missing & Exploited Children (“NCMEC”) and/or to law enforcement as required by law, and we will preserve and disclose related information as legally required. Accounts involved will be terminated.

9.3 Other prohibited content. You may not upload content that is otherwise illegal, that promotes terrorism or violent extremism, that depicts non-consensual sexual content or intimate imagery, that facilitates the sale of illegal goods, or that otherwise violates Section 8.

10. “Verified Real” Provenance — No Warranty

10.1 FrontRow’s “verified-real,” “verified,” or provenance-signaling features are best-effort, automated integrity signals only. They are based on correlating device motion-sensor data with video motion, on cryptographic device signing, and on device-attestation tokens.

10.2 No guarantee of authenticity. A “verified” status, badge, or indicator is NOT a guarantee, certification, or representation that any video is authentic, accurate, unaltered, contemporaneous, human-made, or free of manipulation, nor that any depicted event occurred as shown. These signals can be wrong, can be evaded by determined bad actors, and may produce false positives or false negatives.

10.3 Your reliance is at your own risk. To the maximum extent permitted by law, we disclaim all warranties and liability arising from any reliance on, or interpretation of, any verification signal, badge, score, or label. You are solely responsible for any decision you make based on such signals.

10.4 The verification process correlates device motion with video motion and performs an on-device content scan; it does not perform biometric identification of any individual, as further described in the Privacy Policy.

10.5 No liability for verification outcomes. You acknowledge that the verification system may incorrectly flag genuine content as unverified, withhold a verified status, or apply a label you disagree with, and that visibility, ranking, or labeling decisions are made in our sole discretion. To the maximum extent permitted by law, you release the Northslate Parties from, and waive, any claim arising from any verification status, score, label, or the absence thereof applied to your User Content, including claims for defamation, business harm, or reputational injury.

11. User-Generated Content Disclaimer

11.1 We are an interactive computer service provider. Under Section 230 of the U.S. Communications Decency Act (47 U.S.C. § 230), we are not treated as the publisher or speaker of information provided by users, and we are not liable for User Content created by users. Our exercise of any right to moderate, remove, label, or restrict content under Section 12 is protected good-faith activity under 47 U.S.C. § 230(c)(2) and does not make us the publisher of, or responsible for, any User Content.

11.2 You may be exposed to User Content that is inaccurate, offensive, indecent, or objectionable. You access and rely on User Content at your own risk. We have no obligation to monitor User Content but reserve the right to do so.

11.3 Any views expressed in User Content are those of the user who submitted it and not of Northslate.

12. Content Moderation, Removal, and Reporting

12.1 Sole discretion. We may, at any time and in our sole discretion, with or without notice, review, refuse, restrict the visibility of, label, demote, remove, or disable access to any User Content, and suspend or terminate any account, for any reason or no reason, including for suspected violations of these Terms or applicable law, or to protect the Service, our users, or third parties.

12.2 Reporting. The Service provides tools to report or flag content. Reports help inform our moderation but do not obligate us to take any particular action. We may act on reports, or decline to, in our discretion.

12.3 No obligation. Our right to moderate does not create any obligation to do so, and the exercise or non-exercise of that right does not subject us to liability or waive any rights.

13. DMCA Notice-and-Takedown and Repeat-Infringer Policy

13.1 We respect intellectual-property rights and respond to clear notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act (“DMCA”).

13.2 Notice of infringement. If you believe your copyrighted work has been infringed on the Service, send a written notice to our Designated Agent that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material and information reasonably sufficient to let us locate it (e.g., a URL); (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act on the owner’s behalf.

13.3 Designated Agent. Send DMCA notices to: DMCA Designated Agent, Northslate LLC, via [email protected].

13.4 Counter-notice. If your material was removed and you believe it was a mistake or misidentification, you may submit a counter-notice with the information required by 17 U.S.C. § 512(g). We may restore the material as permitted by the DMCA.

13.5 Repeat infringers. We will, in appropriate circumstances and in our discretion, disable or terminate the accounts of users who are repeat infringers.

13.6 Misrepresentation. Under 17 U.S.C. § 512(f), you may be liable for damages if you knowingly materially misrepresent that material is infringing or was removed by mistake.

14. Intellectual Property of Northslate

14.1 The Service, including its software, design, text, graphics, logos, the names “FrontRow” and “Northslate,” and all related intellectual property, is owned by Northslate or its licensors and is protected by law. Except for the limited license in Section 14.2, no rights are granted to you.

14.2 Limited license to you. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your personal, non-commercial use during the beta. We may revoke this license at any time.

14.3 You may not use our trademarks or branding without our prior written permission.

15. Privacy

15.1 Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the practices described there, including, without limitation, the upload of video, microphone audio, device motion-sensor data, a cryptographic provenance manifest, your device’s public key, and a device-attestation token, and the additional categories of information described in the Privacy Policy, including content-safety metadata derived from your capture, all as described in the Privacy Policy.

15.2 Biometric acknowledgment. You acknowledge and agree that the motion-to-video correlation check, the on-device nudity/watermark scan, and the cryptographic provenance process do not constitute the collection or use of biometric identifiers or biometric information, and you agree not to assert any claim under the Illinois Biometric Information Privacy Act (“BIPA”) or similar biometric-privacy laws based on those features. If we ever introduce a feature that would collect biometric identifiers, we will first provide the notice and obtain the written consent required by applicable law.

16. Email Communications (CAN-SPAM)

16.1 Transactional email. By creating an account, you agree to receive transactional and relationship messages necessary to operate your account, such as email verification, password reset, security notices, and material changes to these Terms or the Privacy Policy. These are not marketing messages and you cannot opt out of them while you maintain an account.

16.2 Marketing email. Any promotional or marketing email we send will comply with the U.S. CAN-SPAM Act and applicable law and will include an unsubscribe mechanism. You may opt out of marketing email at any time without affecting transactional messages.

16.3 If any message we send contains both transactional and promotional content such that its primary purpose is commercial, we will treat it as marketing email subject to the opt-out in Section 16.2.

17. Third-Party Services and Links

17.1 The Service relies on third-party providers (for example, object-storage, database hosting, Google sign-in and device-attestation, transactional email, and child-safety scanning providers) and may contain links to or integrations with third-party services. We do not control and are not responsible for third-party services, their content, or their practices. Your use of third-party services is governed by their terms, and your use is at your own risk.

18. Assumption of Risk

18.1 You knowingly and voluntarily assume all risks arising from your use of the Service, including risks relating to: (a) interacting with other users and being exposed to User Content; (b) reliance on any verification or provenance signal; (c) the beta, experimental, and potentially unstable nature of the Service; (d) loss, corruption, or unavailability of data; (e) the recording, capture, and upload of video, audio, and device sensor data; (f) any physical injury, property damage, or harm to you or others arising from your act of capturing video, including while moving, traveling, or in any hazardous environment, which you undertake at your own risk and responsibility; and (g) being recorded, depicted, or identified in other users’ captures. You are solely responsible for backing up any content you wish to keep.

18.2 You agree that you, and not Northslate, are solely responsible for conducting any capture safely and lawfully.

19. Termination and Suspension

19.1 By you. You may stop using the Service and delete your account at any time.

19.2 By us. We may suspend, restrict, or terminate your account or access to all or part of the Service at any time, with or without notice, for any reason or no reason, in our sole discretion, including for any actual or suspected violation of these Terms or applicable law, or to protect the Service or others.

19.3 Effect. Upon termination, your right to use the Service ceases immediately. Database records associated with your account are removed as described in the Privacy Policy; however, copies of uploaded files stored in our object storage and in backups may be retained and may not be deleted at the same time as your database records, and certain data may be retained as required by law, to enforce these Terms, to resolve disputes, or for safety and legal-compliance purposes (including child-safety records). See the Privacy Policy for how to request deletion of stored files and for our retention practices.

19.4 Survival. The following survive termination: Sections 6.2 through 6.5 (to the extent residual copies persist or as needed for legal compliance), 7, 9, 10, 11, 13.5–13.6, 14, 15, 18, 20, 21, 22, 23 (including the class-action and jury-trial waivers, which survive independently), and 24 through 27, together with any other provision that by its nature should survive.

20. Disclaimer of All Warranties

20.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL CONTENT, FEATURES, AND VERIFICATION SIGNALS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND.

20.2 WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

20.3 WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, TIMELY, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS; THAT DATA OR CONTENT WILL BE ACCURATE, PRESERVED, OR NOT LOST; OR THAT ANY VERIFICATION OR PROVENANCE SIGNAL IS ACCURATE OR RELIABLE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.

20.4 Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the above exclusions apply to the fullest extent permitted by law.

21. Limitation of Liability

21.1 Liability that cannot be limited. Nothing in these Terms excludes or limits liability for gross negligence, fraud, willful misconduct, death or personal injury caused by our negligence, or any liability that applicable law does not permit to be excluded or limited.

21.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND SUBJECT TO SECTION 21.1, IN NO EVENT WILL NORTHSLATE OR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS (THE “NORTHSLATE PARTIES”) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR CONTENT, OR FOR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE NORTHSLATE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

21.3 Aggregate cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND SUBJECT TO SECTION 21.1, THE TOTAL AGGREGATE LIABILITY OF THE NORTHSLATE PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (a) THE TOTAL AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS (USD $100). YOU ACKNOWLEDGE THAT THE SERVICE IS PROVIDED FREE OF CHARGE DURING THE BETA AND THAT THIS FIXED CAP IS A BARGAINED-FOR, REASONABLE ALLOCATION OF RISK IN EXCHANGE FOR FREE ACCESS. THIS CAP IS A SINGLE AGGREGATE CAP THAT APPLIES IN THE AGGREGATE TO ALL CLAIMS, OF EVERY KIND, ARISING UNDER THESE TERMS AND THE PRIVACY POLICY, AND IS NOT MULTIPLIED BY THE NUMBER OF CLAIMS, CLAIMANTS, OR INCIDENTS.

21.4 Basis of the bargain. The limitations in this Section are an essential basis of the bargain between you and us and apply even if a limited remedy fails of its essential purpose.

21.5 Exceptions. Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, the Northslate Parties’ liability is limited to the fullest extent permitted by law.

22. Indemnification

22.1 To the maximum extent permitted by law, you will defend, indemnify, and hold harmless the Northslate Parties from and against any and all claims, demands, actions, liabilities, damages, losses, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your User Content; (b) your use or misuse of the Service; (c) your violation of these Terms or any applicable law; (d) your violation of any third party’s rights, including intellectual-property, privacy, or publicity rights; (e) for a Guardian, the acts or omissions of the minor for whom the Guardian is responsible; (f) your recording, capture, or upload of any person (including bystanders) without that person’s legally required consent; (g) any breach of your representations and warranties in Section 7; (h) your attempt to spoof, forge, replay, or circumvent the Service’s verification, attestation, or provenance mechanisms; and (i) any claim that your User Content is manipulated, synthetic, deepfaked, or misrepresents authenticity or human origin.

22.2 We may assume the exclusive defense and control of any matter subject to indemnification by you, at your expense, in which case you will cooperate with us. You will not settle any matter without our prior written consent.

22.3 This Section does not apply to the extent a claim arises from a Northslate Party’s own gross negligence, fraud, or willful misconduct. Your indemnification obligations are not subject to the limitation of liability in Section 21.

22.4 This Section survives termination.

23. Binding Arbitration; Class-Action and Jury-Trial Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

23.1 Agreement to arbitrate. You and Northslate agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a “Dispute”) will be resolved exclusively by final and binding individual arbitration, except for the carve-outs in Section 23.4. This agreement is governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. § 1 et seq.

23.2 Administrator and rules. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect (the “AAA Rules”), as modified by these Terms. The AAA Mass Arbitration Supplementary Rules apply to coordinated or multiple similar filings. The AAA Rules are available at www.adr.org.

23.3 Delegation and arbitration procedure. You and Northslate agree, clearly and unmistakably, that the arbitrator — and not any court — has exclusive authority to resolve all threshold questions, including the formation, existence, scope, validity, enforceability, and arbitrability of this Section and these Terms, EXCEPT that a court of competent jurisdiction shall decide only the enforceability of the class-action waiver in Section 23.6. A single arbitrator will decide the Dispute. The arbitrator may award any relief a court could award on an individual basis and must follow these Terms. Judgment on the award may be entered in any court of competent jurisdiction.

23.4 Carve-outs. Notwithstanding Section 23.1: (a) either party may bring an individual claim in small-claims court if it qualifies and remains in that court; and (b) either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect or prevent the actual or threatened infringement, misappropriation, or violation of that party’s intellectual-property rights or confidential information.

23.5 Informal resolution first. Before initiating arbitration, the complaining party must send a written notice of Dispute to the other (to you at your account email; to us at [email protected]) describing the claim and the relief sought. The parties will attempt in good faith to resolve the Dispute for 60 days before commencing arbitration.

23.6 Class-action waiver. ALL DISPUTES MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF MORE THAN ONE PERSON AND MAY NOT PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING. If the class-action waiver is found unenforceable, then the entirety of the agreement to arbitrate in this Section shall be null and void as to the claims subject to the class waiver, and those claims shall proceed in the courts identified in Section 24; this carve-out does not affect arbitration of any individual claims.

23.7 Jury-trial waiver. TO THE EXTENT ANY DISPUTE IS PERMITTED TO PROCEED IN COURT, YOU AND NORTHSLATE EACH KNOWINGLY AND VOLUNTARILY WAIVE THE RIGHT TO A TRIAL BY JURY.

23.8 Fees. For any arbitration you initiate, Northslate will pay all AAA filing, case-management, and arbitrator fees that exceed the amount you would have paid to file the same claim in a court of competent jurisdiction, in accordance with the AAA Consumer Arbitration Rules and the AAA Costs of Arbitration schedule. Each party otherwise bears its own attorneys’ fees and costs, except as the arbitrator may award under applicable law.

23.9 Fallback forum. If the AAA will not administer the arbitration for any reason, the parties will select a comparable arbitral administrator under comparable consumer rules, or, absent agreement, a court will appoint one under 9 U.S.C. § 5. Except as stated in Section 23.6, if any other part of this Section is found unenforceable, the remainder will remain in effect.

23.10 30-day right to opt out. You may opt out of this arbitration agreement (Section 23) by sending written notice to [email protected] within 30 days of the date you first accept these Terms. Your notice must include your name, the email associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, the class-action waiver and jury-trial waiver in this Section will not apply to you, but the rest of these Terms will continue to apply, and Disputes will be resolved in the courts identified in Section 24. Opting out has no other effect on your use of the Service.

23.11 Survival. This Section, including the class-action and jury-trial waivers, survives termination of these Terms and of your account.

23.12 Mass-arbitration / batching protocol. If 25 or more similar Demands for arbitration are filed by or with the assistance of the same or coordinated counsel within a 90-day period, the parties agree such Demands will be administered in batches of no more than 50, with a single arbitrator per batch, and the parties will first arbitrate a number of bellwether cases (not to exceed 10) before any remaining cases proceed; filing and administrative fees will be assessed per batch, not per claimant; and applicable limitations periods are tolled for non-bellwether claimants during this process.

24. Governing Law and Venue

24.1 These Terms and any Dispute are governed by the laws of the State of Utah, USA, and applicable U.S. federal law (including the FAA), without regard to conflict-of-laws principles.

24.2 For any Dispute that is not subject to arbitration, or for which a judicial forum is otherwise permitted, you and Northslate consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of Utah, and you waive any objection to such venue based on inconvenient forum.

24.3 The United Nations Convention on Contracts for the International Sale of Goods does not apply.

25. Changes to These Terms

25.1 We may modify these Terms from time to time. If we make material changes, we will provide notice by reasonable means, such as posting the updated Terms with a new effective date and version, or sending an email or in-app notice. Amendments apply prospectively only.

25.2 Continued use; material changes. Your continued access to or use of the Service after non-material changes take effect constitutes your acceptance of the updated Terms. For material changes — especially to the arbitration agreement (Section 23), the limitation of liability (Section 21), or the content license (Section 6) — we will provide advance notice and either request your affirmative acceptance or give you a right to reject the change and close your account before it takes effect. Notwithstanding the foregoing, we will not apply any materially adverse change to the arbitration agreement in Section 23 to a Dispute of which we have actual notice before the change, and material changes to Section 23 will be presented for your affirmative acceptance before they apply to you. If you do not agree to updated Terms, you must stop using the Service.

26. Miscellaneous

26.1 Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.

26.2 No waiver. Our failure to enforce any provision is not a waiver of our right to do so later. Any waiver must be in writing to be effective.

26.3 Entire agreement. These Terms, together with the Privacy Policy and any additional terms we present for specific features, constitute the entire agreement between you and us regarding the Service and supersede all prior or contemporaneous understandings.

26.4 Assignment. You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent, and any attempt to do so is void. We may freely assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, reorganization, or sale of assets.

26.5 Force majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, utility or network failures, cyberattacks, or third-party service outages.

26.6 Notices. We may provide notices to you by email to the address associated with your account, by posting within the Service, or by other reasonable means. You must send legal notices to us at [email protected].

26.7 Relationship. No agency, partnership, joint venture, or employment relationship is created by these Terms.

26.8 No third-party beneficiaries. Except that the Northslate Parties (as defined in Section 21) are intended third-party beneficiaries of Sections 10.5, 18, 21, 22, and 23 and may enforce those provisions directly, including the right to compel arbitration, these Terms do not confer any rights on third parties.

26.9 Headings. Section headings are for convenience only and do not affect interpretation.

26.10 Export and sanctions. You represent that you are not located in, and will not use the Service in violation of, any applicable export-control or sanctions laws.

26.11 Interpretation. “Including” means “including without limitation.” These Terms will not be construed against the drafter.

27. Contact

Questions about these Terms may be sent to Northslate LLC at [email protected], or by mail to Northslate LLC, [registered Utah business mailing address — CONFIRM BEFORE LAUNCH].

Northslate LLC, a Utah limited liability company. Effective June 14, 2026 · Version 2026-06-14.

Terms of Service — FrontRow